Refund & Return Policy - soccergearforkids.com
Refund & Return Policy (30-Day Hassle-Free Guarantee)
At Kickaroo - soccergearforkids.com, we are committed to making sure your child is happy with their new gear. If an item doesn't fit or meet your expectations, we offer a hassle-free return and exchange process.
1. 30-Day Return Window
You have **30 days** after receiving your item to request a return. We will not be able to accept requests submitted after the 30-day period.
2. Eligibility for Returns
- The item must be in the same condition that you received it: **unworn or unused, with all original tags attached.**
- The item must be in its original packaging.
- You must provide the **proof of purchase or order number.**
- **Non-returnable Items:** Any personalized or custom-printed jerseys or gear, unless there is a quality issue or printing error on our part.
3. How to Start a Return
Please contact us via email at service@soccergearforkids.com, providing your order number and the reason for the return.
If your return is accepted, we will send you a return shipping label, along with instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
4. Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
5. Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved. If approved, you’ll be automatically refunded on your original payment method within 7-10 business days.
For any return questions, please contact us at service@soccergearforkids.com